Consumer protection

Any money that you pay will be protected as Ski Trips Limited is a member of The Travel Vault (www.thetravelvault.co.uk) which is accepted by both Atol and ABTA as providing the equivalent level of protection to a bond. The Travel Vault was set up to provide UK consumers with the highest level of financial protection in the travel industry. In the unlikely event of Ski Trips Limited being declared insolvent, The Travel Vault provides you with total protection against both us and the suppliers we use. This protection lasts from when you pay your initial deposit right through to when your holiday is completed. So you can enjoy every holiday booked through Ski Trips Limited knowing that you have 100% financial protection and full peace of mind at all times.

Ski Trips Ltd is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ” The Package Travel and Linked Travel Arrangements Regulations 2018” all passengers booking with Ski Trips Ltd are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Ski Trips Ltd. This insurance has been arranged by The Travel Vault in conjunction with Towergate Travel through Zurich Insurance PLC.

Claims

In the unlikely event of Insolvency, you must Inform Towergate Travel immediately on +44 (0) 1932 334140 or by email at tcs@towergate.co.uk . Please ensure you retain the booking confirmation form as evidence of cover and value.

Policy exclusions: This policy will not cover any monies paid for Travel Insurance